The importance of language in conflict resolution
Language plays an important role in shaping the way conflicts unfold and resolve. It is the key to the hearts of people.
Language can be provided in several forms of verbal, non-verbal and written. Humans use language as the vehicle of communication to enable engagement for many reasons and purposes. The language used is influenced by culture and values, it plays a role and function of communication as one of the means of non-violent methods of conflict resolution.