Terms & Conditions

Terms & Conditions

The material appearing on this website is the sole property of Minute Mediation Ltd. This includes the text, images, logos, icons, and web design. The terms “we”, “us”, and “our” have been used throughout this website while referring to Minute Mediation Ltd. The words “you” and “your” have been used to refer to the clients and potential customers. By visiting our website, you agree to our terms and conditions.

Agreement

By booking a mediation session with our mediator, you agree to comply with the terms outlined in our Mediation Agreement. It also means you’re entering mediation voluntarily and with full consent and control.

The Service

By signing up for our service, you agree to pay the fees specified by our mediator. You’re also agreeing to have an impartial and neutral third party provide assisted negotiation as per the code of conduct and mediation law specified for the UK. In addition to this, you’re agreeing that the mediator doesn’t guarantee reaching a settlement.

Postponement or Cancellation of Mediation

Mediation Costs

 

The fees payable to the Mediator have been agreed and paid in cleared funds to the Mediators bank account (specified in the Invoice sent) before the MediationMeeting.

The above fees are based on the assumption that the Mediation will be concluded on the day it begins; different rates apply if the Mediation is expected to go into a second day or beyond, or where there are more than 2 parties.

 

Cancellation or Adjournment of Mediation

 

Certain circumstances make it inevitable to delay or cancel the mediation.

If the mediation is cancelled by any Participant more than 3 business days before the Mediation Date and is rescheduled, there is no cancellation fee for the first adjournment. Any time spent preparing for the Mediation Date will be noted and charged in the eventual billing. If more than one adjournment occurs, an adjournment fee of £350 may be charged at the discretion of the Mediator for each adjournment following the first payable before the Mediation Date.

If the mediation is cancelled within 3 business days before the Mediation Date and whether or not rescheduled, a cancellation fee of £550 plus preparation time notified (at £150 per Participant) and any other incurred expenses is due and payable by Participants on or before the Mediation Date.

If the mediation is cancelled within 3 business days before the Mediation Date and whether or not rescheduled, a cancellation fee equal to the whole of the agreed mediation fee specified including any other incurred expenses is due and payable on or before the Mediation Date.

Cancellations shall be in writing by the Participants to the Mediator

If we cancel the mediation process, no fee will be charged unless the cancellation is due to unreasonable, offensive, or illegal actions taken by the client.

Pandemics and Other National Emergencies

In the event of a national emergency, epidemic, or pandemic that affects the United Kingdom, we reserve the right to postpone or cancel previously scheduled mediation sessions. We may also follow a set protocol for such situations, which may involve the mediator making decisions related to the duration, setting, and steps involved in the mediation process that may differ from the ones implemented in standard procedures.

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