Online dispute resolution (ODR) has several advantages that give it an edge over other forms of dispute resolution and mediation. It’s fairly affordable, easily accessible, eliminates the need for (participants to) travel, and a lot more efficient. Moreover, it’s also a viable solution for dealing with cross border disputes.
Online dispute resolution serves as an excellent alternative to traditional forms of mediation, allowing the dispute to be professionally mediated and resolved much quicker without going to court litigation. Due to the current COVID-19 pandemic, online dispute resolution is more effective than ever as it can be conducted from the premises of your home, complying with all the precautionary measures laid down by governmental measures.
Online Dispute Resolution serves as an excellent alternative to traditional forms of mediation, allowing the dispute to be professionally mediated and resolved much quicker without going to court litigation. Disagreements are common in business partnerships and landlord-tenant relationships. When these disagreements escalate, however, they can transform into bigger disputes and conflicts that may require professional help to resolve. The challenge, then, is to manage the conflict in a way that benefits both parties and helps them reach a mutual agreement.
While mediation is a common strategy adopted in these cases, there are times when the two parties involved cannot be physically present together for the dispute resolution process. To proceed with the conflict management process, online dispute resolution is employed. An email notification is typically sent to inform both parties of the online exchange, and mediation meetings are conducted virtually via a specified online platform.
Since online dispute resolution is not dependent on geography, it makes for an extremely convenient process. It’s especially effective in cases where the two parties are located in different cities or countries. It also saves the cost of travel that would’ve been required otherwise, serving as an efficient and cost-effective solution.