The State of Mediation Today
Since 2003 CEDR’s Mediation Audit has tracked the growth and success of the commercial mediation profession, the 2021 report provided insight into how the profession stepped up to the challenges of social distancing through the use of online dispute resolution and the continuing challenges to raise standards and increase the use of mediation in society.
There is no doubt without the use of electronic communication through emails the ability to operate hybrid working between the home and office millions of businesses around the world would not be able to operate. This was highlighted during the Pandemic lockdowns; it would have been next to impossible to operate and manage business without the use of email as a mode of communication. Whether you are checking emails on your desktop, mobile, tablet or on several devices at the same time, there is little escape from the written word through electronic communication.
De-escalate conflict by connecting with empathy, attention and respect.
The concept of peace and peacebuilding is in the forefront of many people’s minds, you don’t have to look too far or read in the media the impact of disruption and the message of finding solutions through peacebuilding.
Imagine that your organisation is managing a huge lucrative project which includes people from a number of different departments. You’ve made great progress but there is tension between two of the inter-departmental team members. Their former rivalry has just got healthy as they are working together on the same project and now it feels like a full-blown personality clash.
An ideal business partnership involves all parties contributing their time and effort towards making the company a success. When you find that a partner isn’t pulling their weight, it’s critical to address the problem before things escalate and the business starts to suffer.
When most of us think of bullying, our minds most often flash back to the schoolyard or playground. When it comes to professional life, many of us expect a culture governed by rules that promotes mutual respect, as well as professional growth.
Adriana Vela, Certified EQ and Conflict Coach, Minute Mediation Contrary to popular belief, emotional intelligence has nothing to do with being nice. Likewise, engaging in conflict does not equal personal failure. A person can be nice and still be clueless about the emotional impact they have on others and conflict can occur anytime, anywhere, and sometimes can’t be prevented. So why is it that workplaces go to lengths to avoid conflict and why is there such a stigma about discussions of mental health? This has been an area of research interest for the last 15 years as well as the study...
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