Understanding Negotiation and Mediation: Their Distinct Features
Introduction Disputes and disagreements are inevitable in both our personal and professional lives. The way we handle these conflicts can greatly influence the nature of our relationships and the results we achieve. Two common techniques used to address and resolve disputes are negotiation and mediation. Although these terms are often used interchangeably, they represent distinct approaches to conflict resolution. To select the most suitable method, one must fully understand the unique attributes of each technique and how they operate in real-world situations. Negotiation: An Overview Negotiation is a fundamental process of dialogue aimed at reaching an agreement where two or more parties have...
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