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19 April
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The Hidden Harm of Microaggressions: How Narcissists Use Subtle Abuse and False Claims

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in Business mediation, conflict management, Mental Health, Team disputes, Workplace conflict, Workplace mediation

  Introduction In a society that celebrates inclusion and progress, it’s easy to overlook the quieter forces that continue to breed division and pain. Among these are microaggressions those subtle, offhand comments and behaviours that seem minor in the moment but leave lasting scars. Pair this with the cunning manipulations of narcissists and the rising concern of false allegations, and you've got a cocktail of emotional chaos that's both dangerous and deeply misunderstood. The real danger? These actions rarely scream abuse. Instead, they whisper it eroding confidence, silencing voices, and fracturing communities from the inside out. Whether it’s a poorly worded compliment that...

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17 January
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Commercial Contract Disputes: Resolving Business Conflicts Through Mediation

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in Business mediation, Commercial Mediation

  Introduction Contracts are the lifeblood of business relationships. They lay the foundation for trust, collaboration, and growth. Yet, when disputes arise whether due to a breach, unclear terms, or unmet expectations, they can wreak havoc. Legal battles over contract disputes are not only costly but can also sever valuable partnerships. Fortunately, mediation offers a better path. It’s a process that helps businesses renegotiate terms, find compromise, and preserve relationships. In this article, we’ll explore why mediation is the preferred choice for resolving commercial contract disputes and how it can lead to practical, long-lasting solutions. Common Causes of Commercial Contract Disputes Breach of...

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20 November
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Boardroom Conflict: Expert Conflict Coaching Solutions

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in Business mediation, Conflict, Conflict coaching, conflict management, Partnership Mediation

Imagine a boardroom that was once peaceful but now is a battleground. Seasoned executives are locked in heated debates and personal attacks. This is a common scene in many organisations around the world. But what if there was a way to solve this problem? A method to turn boardroom conflicts into opportunities for growth. Expert conflict coaching is changing how businesses handle conflicts at the top. Key Takeaways Boardroom conflicts can be personal and harmful, affecting performance and productivity. Many leaders fear and avoid conflict, which is a mistake. Conflict Management Coaching can help relieve conflicts in the office, on the ground,...

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11 August
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Understanding Negotiation and Mediation: Their Distinct Features

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in Business mediation, Conflict, conflict management

  Introduction Disputes and disagreements are inevitable in both our personal and professional lives. The way we handle these conflicts can greatly influence the nature of our relationships and the results we achieve. Two common techniques used to address and resolve disputes are negotiation and mediation. Although these terms are often used interchangeably, they represent distinct approaches to conflict resolution. To select the most suitable method, one must fully understand the unique attributes of each technique and how they operate in real-world situations. Negotiation: An Overview Negotiation is a fundamental process of dialogue aimed at reaching an agreement where two or more parties have...

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25 March
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3 Strategic Tips That Parties Should Consider When Mediating Disputes

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in Business mediation
workplace dispute concept

Conflicts can arise anywhere and anytime. They can be the result of differing needs, interests, opinions, or simply miscommunication. Letting things escalate to the point of no return is the worst thing you can do. Not only does it create an unproductive environment for the two involved parties, but other people are affected too. If you’ve decided to take the high road and work out your differences, here are three strategic tips that all parties—be it the mediator or those in conflict—can use to solve a dispute: 1. Keep your emotions in check Staying calm and controlling your emotions is the first tip I...

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24 March
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The Importance of the Role of Women in Mediation

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in Business mediation
mastering conflict

The role of women in mediation has been downplayed for years now. Social stigmas, biases, and unequal opportunities are the most significant obstacles that women have to face throughout their careers. According to Georgetown Institute for Women, Peace, and Security, only two percent of female mediators are involved in critical peace processes. This huge disparity is alarming, to say the least. Rarely heard and rarely acknowledged, in communities and cultures around the world women are often an afterthought in the peace process rather than active thought leaders and facilitators due to the changes that conflict can bring. Women in Mediation Research shows that...

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27 November
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3 Ways To Resolve Landlord–Tenant Disputes

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in Business mediation
tenant discussing an issue with his landlord

Landlord-tenant disputes are more common than you’d think. They’re one of the leading types of property related disagreements, and can result in some pretty nasty conflicts that may blow way out of proportion unless they’re tackled sensibly. Here are a few ways landlord-tenant disputes can be addressed. Communicate Honestly You know what they say; good communication is the foundation of every successful relationship. That applies to your relationship with your tenant/landlord as well. One major reason why conflict arises between landlords and tenants is because of poor communication between the two. The landlord may not have been clear when outlining certain building policies, may introduce...

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