Search
logo
mobile logo
10 April
0 Comments
Sticky

Identity Is Not Enough: Dispute Resolution by Design for the Age of Agentic AI

Posted by admin
in ADR, conflict management, Emotional Intelligence

Identity Is the Beginning of Trust, Not the End   Trust was the recurring theme at this year's AI for Good Global Summit in Geneva.   Across conversations with policymakers, engineers, researchers and legal professionals, the discussion had moved beyond what artificial intelligence can do to a more fundamental question: can increasingly autonomous AI systems be trusted to act on behalf of people, organisations and institutions?   Among the Summit's most significant announcements was the International Telecommunication Union's (ITU) launch of the Focus Group on Trust and Identity for Humans and Agentic AI. The initiative recognises that as AI evolves from responsive tools into autonomous agents,...

Continue reading
10 February
0 Comments
Sticky

Why Emotional intelligence as risk management Is a Powerful Leadership Advantage

Posted by admin
in Conflict, conflict management, Emotional Intelligence

  Abstract This article explores Emotional intelligence as risk management as a practical leadership approach for reducing organisational risk beyond traditional financial, legal, and operational controls. It argues that many of the most damaging workplace problems begin in human behaviour, including fear, stress, overconfidence, poor communication, and unresolved conflict. By examining emotional intelligence through the lens of self-awareness, self-management, social awareness, and relationship management, the article shows how these capabilities help leaders identify warning signs earlier, respond more effectively under pressure, and protect trust across teams and stakeholders. The discussion highlights how emotional intelligence supports better decision-making, lowers the chance of conflict escalation,...

Continue reading
17 October
0 Comments
Sticky

Understanding the Foundations of Mediation and Emotional Well-Being

Posted by admin
in conflict management, Emotional Intelligence, Workplace mediation

  Abstract This article examines how Emotional Intelligence and Mental Health Integration in Mediation work together to strengthen conflict resolution processes and support participant well-being. As mediation increasingly addresses the emotional dimensions of conflict, mediators are relying on emotional intelligence competencies such as self-awareness, empathy, and self-regulation to maintain neutrality, build trust, and create psychologically safe environments. At the same time, many mediation programmes are incorporating mental health professionals and trauma-informed approaches to respond to stress, anxiety, and emotional distress experienced by participants. Through theoretical discussion, practical analysis, and real-world examples, this article highlights ten key ways emotional intelligence enhances mental health...

Continue reading