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10 April
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Identity Is Not Enough: Dispute Resolution by Design for the Age of Agentic AI

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in ADR, conflict management, Emotional Intelligence

Identity Is the Beginning of Trust, Not the End   Trust was the recurring theme at this year's AI for Good Global Summit in Geneva.   Across conversations with policymakers, engineers, researchers and legal professionals, the discussion had moved beyond what artificial intelligence can do to a more fundamental question: can increasingly autonomous AI systems be trusted to act on behalf of people, organisations and institutions?   Among the Summit's most significant announcements was the International Telecommunication Union's (ITU) launch of the Focus Group on Trust and Identity for Humans and Agentic AI. The initiative recognises that as AI evolves from responsive tools into autonomous agents,...

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25 March
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Uncover the Power of Conflict Science in Mediation

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in Conflict coaching, Conflict Science tools

    Introduction   Conflict is inevitable. Whether it's a disagreement between colleagues, business partners, a dispute over project ownership, or tension between management and the supply chain, how these conflicts are handled can make all the difference. Mediation is a powerful way to resolve disputes, but without a deep understanding of conflict dynamics, mediation can sometimes feel like a guessing game.   At Minute Mediation, we take a science-based approach to conflict resolution. Our Conflict Science Tool is designed to help mediators, HR professionals, and business leaders identify the root causes of conflict, understand emotional triggers, and facilitate more productive settlement negotiations.   By incorporating principles from...

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