The Importance of Objectivity in Conflict Resolution: A Critical Tool for Harmony



Conflicts are an inevitable part of life. We encounter them in our personal relationships, professional interactions, within societies, and even among nations. While these conflicts vary in scope and severity, a common thread is that they require resolution to prevent further harm and to foster growth. The key to effective conflict resolution lies in one critical aspect is objectivity in conflict. The process of taking a step back from our subjective viewpoints and assessing situations without personal biases is instrumental to resolving conflicts peacefully and constructively. This blog post explores the importance of objectivity in conflict resolution and how it influences the outcomes of such scenarios.

Understanding Objectivity in Conflict Resolution

Objectivity is the ability to perceive and understand things as they truly are, free from personal feelings, interpretations, or prejudice. In the context of conflict, objectivity becomes the compass that guides the parties involved toward a resolution that is fair and unbiased. It’s the quality that allows us to see beyond our personal interests, prejudices, or emotions and to perceive the situation for what it is – a disagreement that needs resolution.

Importance of Objectivity in Conflict Resolution

  1. Promotes Fairness: Being objective in a conflict situation helps ensure that the resolution process is fair. It prevents decisions that favour one party over the other due to bias or prejudice. When objectivity is the foundation of the conflict resolution process, it assures that each party’s views and concerns are considered equally, leading to an equitable solution.
  2. Enhances Understanding: Objectivity enables individuals to better understand the other party’s perspective. By setting aside personal biases and emotions, we can listen more effectively, foster empathy, and comprehend the underlying issues that led to the conflict. This understanding is vital for finding a resolution that addresses the root cause of the dispute.
  3. Prevents Escalation: Objectivity serves as a buffer against the escalation of conflicts. A subjective approach often fuels disagreements, as each party may become entrenched in their viewpoint and less likely to compromise. On the other hand, an objective perspective allows the involved parties to focus on the issue at hand, rather than getting swept up in emotional reactions or personal attacks.
  4. Facilitates Constructive Communication: Objectivity contributes to more constructive and open communication. It encourages the expression of thoughts and feelings in a non-judgmental environment, promoting dialogue rather than debate. In such a setting, conflict can be seen as an opportunity for growth and learning, rather than a win-lose situation.
  5. Builds Trust and Respect: When individuals approach conflict with objectivity, it helps build mutual trust and respect. Recognizing and acknowledging each other’s perspectives strengthens the relationship and creates a collaborative atmosphere, making future conflicts easier to resolve.

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Striving for Objectivity: Tools and Techniques

Achieving objectivity during conflicts isn’t always easy. Our emotions and biases can cloud our judgment. However, there are several strategies that can help:

  • Practice Active Listening: This involves paying full attention to the speaker, withholding judgment, reflecting on their words, and clarifying understanding. It shows respect for the other person’s viewpoint and can lead to deeper insights into the conflict.
  • Cultivate Empathy: Try to understand the feelings and perspectives of the other party. This can help you to step outside of your viewpoint and see the situation from a different angle.
  • Stay Mindful: Practice being fully present in the moment, without letting past experiences or future anxieties influence your perspective. Mindfulness can help you stay focused on the facts and issues at hand.
  • Seek Third-Party Intervention: Sometimes, achieving objectivity can be challenging, especially when emotions are high. In such cases, consider seeking the help of a neutral third party, such as a mediator. They can provide an unbiased perspective and facilitate constructive conversation.


In an increasingly interconnected world, conflicts are inevitable. However, they do not need to lead to fractured relationships or hostile environments. By approaching conflicts with objectivity, we can turn them into opportunities for growth and understanding.


Mediation has undoubtedly become an evolving reality today. The demand for trusted mediators has also been rapidly increasing. So, if you are also struggling with a dispute due to a conflict situation in your workplace or community don’t panic anymore.

Minute Mediation Ltd is experienced in facilitating disputes and finding the best possible solutions to help you and your partners find common ground and resolve issues.
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