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10 February
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Why Emotional intelligence as risk management Is a Powerful Leadership Advantage

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in Conflict, conflict management, Emotional Intelligence

  Abstract This article explores Emotional intelligence as risk management as a practical leadership approach for reducing organisational risk beyond traditional financial, legal, and operational controls. It argues that many of the most damaging workplace problems begin in human behaviour, including fear, stress, overconfidence, poor communication, and unresolved conflict. By examining emotional intelligence through the lens of self-awareness, self-management, social awareness, and relationship management, the article shows how these capabilities help leaders identify warning signs earlier, respond more effectively under pressure, and protect trust across teams and stakeholders. The discussion highlights how emotional intelligence supports better decision-making, lowers the chance of conflict escalation,...

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12 July
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How Power Dynamics Shape Mediation: Comparing Power-Based and Interest-Based Approaches

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in Business mediation, Commercial Mediation, Conflict, conflict management

Introduction Mediation is often celebrated as a collaborative, non-adversarial process for resolving disputes, praised for its capacity to foster dialogue, preserve relationships, and produce mutually acceptable solutions. Yet beneath this idealized image lies a critical but often underexamined factor power dynamics. The way power is distributed between the parties can subtly, and sometimes dramatically, shape both the process and the outcome. Power in mediation is rarely one-dimensional. It can stem from economic resources such as wealth or financial stability, legal advantages like superior representation or familiarity with the law, social status including professional standing or community influence, or even psychological factors such...

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24 June
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Unlocking the Power of Relationships

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in Conflict coaching, Team disputes, Workplace conflict

Unlocking the Power of Relationships: A Journey with Roxanne Derhodge     In today's fast-paced world, where the demands of personal and professional life often pull us in multiple directions, the essence of meaningful relationships can get lost amid the chaos. For anyone seeking to deepen their connections, improve their interpersonal skills, and find more fulfilment in their interactions, Roxanne Derhodge's book “Return on Relationships” offers a transformative guide.   This article is aimed at individuals who recognize the value of relationships in their lives whether they are leaders looking to foster a positive work environment, professionals aiming to enhance their client relationships, or anyone...

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15 May
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What’s The Difference between Litigation and Mediation?

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in Business mediation
Rivalry

Conflicts and disputes can be resolved in many ways; these include litigation and mediation. But what's the difference? In laymen's terms, the easiest possible way to define the difference between litigation and mediation is the involvement of a court in conflict resolution. Litigation Litigation is resolving a dispute or a case by taking it to court (i.e., it's legally binding). The proceedings may be referred to as a lawsuit on legal grounds where the judge bears witness to the plaintiffs' claims against the defendant. Once initiated, litigation follows strict timelines and procedures, which can build a moment of direction paired with a...

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